Let your e-mail sit for five (or more)

Email Etiquette 101 – Let your e-mail sit for five minutes or more. What? Why? Well picture this: You get an e-mail from a client who’s really upset and wants something fixed right away! Quickly, you type a response and …



Siri Etiquette

I left a little late for my basketball game the other night. Making my way through rush hour traffic, I watched the minutes tick by and drummed the steering wheel. When I heard a text come through, I was sure …


When and How to Blind Carbon Copy

Blind Carbon Copies (BCC) can be an extremely useful tool. However, at times they can get both the sender and recipient in trouble. Before you use BCC, consider what you are trying to accomplish. What is a BCC? A BCC is …